How well is your business handling “snail mail”?

Business productivity happens when information arrives in the right hands. Advances in technology have changed how that information gets into the right hands, but there’s no denying that physical mail is still an everyday part of your business. The question is, how well is your business handling the “snail mail”? Getting this right in your business can deliver real results to the bottom line. Manual mail handling is slow and labour intensive – mailroom automation solutions directly benefit the business by speeding this process up while also reducing the human cost. The indirect effects are where the real value lies, here’s the top 6 benefits of mailroom automation: Reduce response times – documents which are incomplete, or not in good order, can be rectified quickly Increase productivity – get information into the right hands faster and conclude revenue activities faster, freeing up your workforce to conclude yet more revenue activities in a given time period…

The Paperlite Office

Previously a revolutionary concept, the paperlite office is now a reality.  ESP Solutions Group has created eSmart Paper, a unique technology solution that reduces dependency on paper, and also increases efficiency, flexibility and mobility. Reducing dependence on paper provides a quick win for cost reduction. How much are your paper-related costs?  Consider these expenses: Offsite document storage and retrieval costs Filing supplies i.e. cabinets and folders Shipping of documents to clients or offsite departments Ink, toner and other printing costs The cost of paper itself A recent report by the AIIM indicates adopters of paper-free processes are reporting a return of investment of 18 months or less in the majority of cases, which really are encouraging numbers. Our commitment to a sustainable future means we’re always on the lookout for better ways of doing things.  And removing most or all of the paper usage from your business is great for efficiency, but it’s also great…

Introducing eSmart Paper

Here at ESP Solutions Group, we’ve been working on something to make your business better – more efficient and more profitable.   Working with industry leading providers, we now bring to you eSmart Paper, the newest technology solution for all your paper problems. eSmart Paper will reduce your costs, accelerate your business decisions and increase profitability whilst keeping your document compliance and security in check. eSmart Paper collects paper and documents, processing it to become structured electronic information and then seamlessly delivers it to your existing business systems to be accessed from anywhere, by anyone within your network. ESP Solutions Group will work with your team to create a tailored solution for your business that is flexible and can grow with you, as required. We’ve successfully implemented eSmart Paper with some very satisfied clients and we know we can achieve great results for your firm too. Contact us to find out how to become an…

ESP on the move

ESP Group has welcomed a number of new team members this year, which meant outgrowing the existing office space.  After a custom refurbishment, our new Corporate Headquarters has opened at Unit 3, 16 Metroplex Avenue, Murarrie.  The team are settling into the modern, welcoming surrounds and enjoying access to the latest office technology that allows us to serve our customers better.

Hicksons Lawyers get eSmart

We’re working with Hicksons Lawyers to reduce their paper-based processes right now.  Jordan Meagher, the firm’s IT Manager, is leading the project and we asked him about the decision to choose eSmart Paper: I was exploring technology options to reduce paper and paper-based processes in our firm and while I was already aware of the eSmart Paper solution, I needed to carry out due diligence on other options available.  It quickly became clear that other options I was considering involved a layer of complexity – they were reliant on other systems and hardware being in place to work effectively, each with their own cost and contract arrangements.  eSmart Paper stood out for us as the most suitable solution because of its simplicity – it’s a single system that connects with all of our existing systems and software to solve the paper problem. We will be going live shortly with the first of three phases of…


Tomorrow’s Firm: Digital, Divergent, Differentiated ESP is proud to announce Gold Sponsorship of the 2015 Australasian Legal Practice Management Association Summit to be held 9-11 September at the Gold Coast Convention and Exhibition Centre. The ALPMA Legal Management Summit and Trade Exhibition is the largest legal management conference and trade exhibition in the Southern Hemisphere, where ESP will showcase eSmart Paper, a range of technology solutions that increase efficiency and reduce costs in today’s legal practice.

New recruits on board

ESP has recently welcomed an additional three solutions architects to our growing team. Currently undergoing intensive training, our latest recruits will focus on client rollouts of eSmart Paper, ESP’s range of technology solutions that increase efficiency and reduce costs in today’s business. Selected for their technical skills and customer service orientation, they are sure to ensure a smooth rollout for clients.

Kofax Transform 2015

ESP recently sent 3 representatives to the annual Kofax Transform conference in Las Vegas. The leading global event for capturing, analysing, integrating and managing information for better customer engagement. ESP is a partner of Kofax in Australia with a growing number of clients using this leading capture software. It was a fantastic 3 days and offered the ESP team some great practical insights and strategies around what is happening globally in this very exciting industry transformation.

ITEX – Powering up for Success

ESP Directors, Darren Bridge and Brett Fitzgerald, attended the global ITEX Conference and Expo in Fort Lauderdale, Florida. ITEX continues to serve as the industry’s premier event through this time of transition. Now in its 15th year, ITEX has evolved to offer traditional Managed Print Service businesses a clear direction as they look to expand into Cloud, Document Management, Mobility and Managed Services. Once again, it proved to be very informative and confirmed that ESP is on the right path launching eSmart Paper.

ESP Solutions Group – Supporting Girls in Sport

 ESP Solutions Group attended the Moreton Bay College Foundation Sports Lunch on Friday 12th of September. The annual MBC Sports Lunch is not only a fantastic afternoon of fun and entertainment, it also raises money for the schools sporting facilities. This year the funds went towards upgrading the MBC swimming pool and surrounding areas to better accommodate MBC’s future swim stars. This year’s event featured a couple of very funny and inspirational speeches by Reds and Wallabies player, Ben Daley and Olympic Gold and Bronze Medal winner, Natalie Cook. Picture above: Ben Daley (left) and Natalie Cook (right) the Keynote Speakers at the 2014 Sports Lunch. Picture below: Jessica Cole (ESP Solutions Co-ordinator), Ben Daley (Reds and Wallabies) and Tony Kilroy (ESP Service Manager) at the 2014 MBC Sports Lunch.