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Get mobile

  The Digital Australia State of the Nation 2014 report shows Australia is one of the most digitally connected places on earth with 77% of the population owning a smart phone.  And the smartphone is the go-to device of choice, followed by laptop, then desktop.  The report also identifies that digital enables more ‘intelligent’ interactions between employees and their systems, machinery and capital equipment – the unrealised potential for optimising performance via digital means is vast. An area to realise productivity potential is using the ever-improving camera capabilities of mobile devices, the concept of using them as a portable scanning device is gaining momentum. Mobile capture opens up many possibilities for remote, traveling or field-based employees but also provides an edge for customers in the form of self-service.  This increases the speed of data availability, allowing faster processing and ultimately delighting the customer with the level of service.  Better data accuracy is also achieved and…


5 Benefits of Digital Documents

  Document scanning is more than just converting the paper document into an image – intelligent technologies are able to read, manipulate and interpret characters to provide you with text and data.  In other words, the digital document is actually more useful. Here’s 5 reasons why: Reduced costs due to less printing, mailing and copying Reduced time and costs due to less manual handling of documents (approvals, filing, retrieving) Reduced costs for physical storage – no requirement for filing cabinets or physical storage space, either onsite or offsite Increased data security with password protection, backups and firewalls Increased information accessibility and quicker retrieval times


4 Myths of Technology and Automation

  We talk to people in business every day and there’s some common myths and misconceptions regarding technology and automation that we would like to challenge – once and for all! Myth 1: You can scan your way to a paperless office. Reality: The real focus of removing paper from your office is data capture rather than simply scanning to electronic formats.  The purpose of paper forms in your business is to allow business-critical information to travel from one person to another – data capture via automation tools and electronic forms are simply different ways of allowing data to travel.  And it’s much faster. Myth 2: Automation is only for big business and requires specialist IT resources and equipment. Reality: Automation software can be used by a business of any size and can realise a return on investment in less time than you think. Myth 3: Technology and “robot workers” will replace humans and take…


5 positive changes of new technologies

Incorporating new technologies into everyday business operations is never easy and your finance team won’t hesitate to quiz you relentlessly about the costs involved.  However, once the new technologies and ways of doing things are embedded within the business, the return on investment is measurable and case studies show certain technologies can pay for themselves inside 18 months of introduction. Here are 5 positive changes to expect when implementing new technologies: Say farewell to paper The reduction of paper provides a quick win for cost reduction. How much are your paper-related costs?  Consider these expenses: •    Offsite document storage and retrieval costs •    Filing supplies i.e. cabinets and folders •    Shipping of documents to clients or offsite departments •    Ink, toner and other printing costs •    The cost of paper itself Remote access on the go Important documents received at one site that are desperately needed at another site?  Or, rushed off to a client…


Industry Focus – Transformative Role of IT in law firms

The operating environment of the legal industry can expect revolutionary impacts from advances in IT over the next decade.  For some law firms and in-house legal departments, IT innovation is already a strategic priority; for the rest, it is becoming clear their future survival will depend on making the shift. The International Legal Technology Association has released a report which highlights the critical role of IT in business delivery and discusses four focus areas: The client is the priorityIT investments should be focused on securing and enhancing customer relationships. Clients demand real-time clarity of progress and budget reporting, collaboration and the building of intelligence that can integrate into their own systems to add insight and value. Leverage lawyersThe priority of lawyers is the practice of the law and there must be IT support in place to allow them to focus on this from anywhere, at any time and on a range of devices that already…


Summit September

ESP Solutions Group attended the ALPMA and LawTech Summits during September. The speakers were engaging, the breakout sessions generated interesting discussion and delivered great insights for everyone in attendance and the social events were great for catching up with colleagues and meeting many new people.  There were a couple of lucky winners for our competition – Shona Mascarenhas from Norton Rose Fulbright and Karla Rogers from Carter Capner Law – who each received an Apple Watch.  It tells the wearer so much more than the time!  Congratulations to our winners and we hope you enjoy some technology convenience with your new gadgets. ESP Solutions Group were proud Gold sponsors of these events in 2015 and we look forward to contributing to the industry further in the future.  


ESP does Bridge to Brisbane

There’s no better way to warm up on a cool winter’s Sunday morning than the Bridge to Brisbane event! Five members of the ESP Solutions Group team – Jessica, Nathan, Jodie, Brendan and Tony – joined the more than 30,000 other participants for the big day, which is in its 19th consecutive year.  The ESP team had a whole lot of fun at one of Australia’s iconic running events, which raises much-needed funds for various charities – the total has come in at a whopping $717,854 for 2015.  Team member, Nathan, was running the event for the seventh time and there’s no doubt he will be back again next year – hopefully everyone will be back to join him and better their times.  Congratulations to the team!


The evolution of office technology

Office efficiency and productivity have leapt forward over time as new technologies have emerged. In the 50s and 60s, the typewriter, 100 years old then, was the standard piece of equipment in the office. The 1970s saw electronic calculators, cassette tapes, dictaphones, carbon paper and electric typewriters on the cutting edge, along with some very fetching brown and beige office décor du jour. By the 1980s the modern office was becoming recognisable with the introduction of desktop computing. Also appearing were the first handheld mobile phones, fax machines, printers and push button office phones. The 1990s debuted the laptop along with the mobile working culture. Mobile phone ownership rocketed and the PalmPilot popularised the concept of a handheld PC. And who could forget the appearance of the World Wide Web in the latter half of the decade? Jump to today and we can’t live without our internet-connected laptops, tablets and smartphones. The price of technology…


Hunt & Hunt – Case Study

We’ve been working with Hunt & Hunt Lawyers to automate their finance processes.  Dejan Marinkovic, the firm’s National Infrastructure Manager, is leading the project and we asked him about the decision to choose eSmart Paper: “As a firm, we’ve been looking for ways to improve our operations and ultimately, the service we provide to our clients. Automating our finance process with eSmart Paper has provided our firm with even more efficiencies than originally planned – more invoices can now be processed in less time and we’ve kept our staff head count steady. Implementing eSmart Paper achieves a key objective in our mobility strategy, allowing our staff to work from anywhere and retain seamless approval processes. I was also looking at another product and even though it was a cheaper option, it didn’t offer a complete solution for our firm. eSmart Paper is our complete solution and our finance team are really pleased with the time…


What does the team think?

It’s rollout day for a shiny new technology in your business and you’re anticipating all the productivity and efficiencies that this investment provides. But what does the team think? Employees are the ultimate users of the technology and should be considered as the consumer while “shopping” for the technology solution. Who has time to attend a week-long training class or consult a 100 page user manual these days? Plenty of products are sold nowadays with intuitiveness as the number one consideration – think Apple and all the iProducts. The learning style of team members should also be considered as the familiarity and interest in digital technology varies widely. Some will be happy with online training sessions or instructional videos, others may require more support and time with a dedicated trainer. Just ask your team what kind of training they are most comfortable with. Let’s not forget the power of leading by example. If the new…